BuildOps vs Fergus
BuildOps scores 7.5/10 vs 7.0/10. Best for: Commercial mechanical and HVAC contractors managing both service calls and construction projects simultaneously.
BuildOps scores higher overall at 7.5/10 vs 7.0/10. BuildOps is one of the few platforms designed specifically for commercial contractors who juggle high-volume service calls alongside construction projects. It is not cheap, and implementation is complex. But if you are a commercial HVAC or mechanical shop doing $5M+ in revenue and need to manage service and projects in one system, it delivers. Residential contractors should look at ServiceTitan or Housecall Pro instead.
BuildOps 
Fergus Rank
#5 of 30
Rank
#13 of 30
Features
13/17
Features
10/17
Starting at
Custom
Starting at
$48/mo
User reviews
4.3/5 (190)
User reviews
4.3/5 (200)
What they cost
| BuildOps | Fergus | |
|---|---|---|
| Starting at | Contact for pricing | $48 /mo |
| Free trial | No | 14 days |
| Number of plans | 3 | 3 |
What the pricing really means
Fergus publishes their pricing upfront, which is a good sign. BuildOps requires you to contact sales for a quote. When a company hides pricing, it usually means the cost is high enough that they want a salesperson to justify it before you see the number. Always ask for total year-one cost, not just the monthly subscription.
Where BuildOps wins
- Purpose-built for commercial contractors which means features like multi-site tracking and project management actually work
- Extremely configurable with features that can be toggled on and off at company or user level
- Dispatch board consolidates service calls and project work into a single view
- Customer portal and CRM tools are strong for managing commercial client relationships
Where Fergus wins
- Financial tracking and job costing are genuinely strong for understanding business profitability
- 14-day free trial with no lock-in contracts and hassle-free cancellation
- Native Xero integration is excellent for businesses in AU/NZ/UK markets
- GPS tracking and photo documentation available on the Pro plan
Where BuildOps falls short
- Pricing is opaque and significantly higher than residential-focused competitors
- Implementation costs range from $1,000 to $20,000+ with a steep learning curve
- No online booking since commercial clients do not typically book that way
- Integration setup can be challenging and training resources are limited
Where Fergus falls short
- No customer portal or online booking limits client self-service
- Primarily built for AU/NZ/UK markets so US users may find some features localized differently
- No inventory management or maintenance agreement tracking
- Per-user pricing at $48-68 per month gets expensive for larger teams
Who is each product built for?
BuildOps
Target: 10-200+ technicians
BuildOps is one of the few platforms designed specifically for commercial contractors who juggle high-volume service calls alongside construction projects. It is not cheap, and implementation is complex. But if you are a commercial HVAC or mechanical shop doing $5M+ in revenue and need to manage service and projects in one system, it delivers. Residential contractors should look at ServiceTitan or Housecall Pro instead.
Fergus
Target: 1-20 technicians
Fergus is a strong choice for trade businesses in Australia, New Zealand, and the UK who want clear financial visibility on every job. Its job costing and Xero integration are standout features. US-based businesses should evaluate it carefully since the platform was built for Commonwealth markets first. If you need a customer portal or online booking, look at Jobber or Housecall Pro instead.
Feature comparison
| Feature | BuildOps | Fergus |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
Fergus is designed for 1-20 technicians, making it a better fit for small shops. BuildOps targets 10-200+ technicians.
BuildOps uses custom pricing (contact sales). Fergus starts at $48/month. Pricing was last verified in 2026-03-01.
No, BuildOps does not offer a free trial. You will need to contact sales or sign up for a paid plan.
Yes, you can switch between Field Service Management tools. The main effort is migrating your data and setting up new workflows. Plan for 1-2 weeks of overlap where you run both systems.
The bottom line
Pick BuildOps if...
Commercial mechanical and HVAC contractors managing both service calls and construction projects simultaneously
Pick Fergus if...
Trade businesses in Australia, New Zealand, and the UK who need job costing and financial tracking built into their workflow