Connecteam vs FieldEdge
FieldEdge scores 7.5/10 vs 6.5/10. Best for: HVAC and plumbing shops that live in QuickBooks and need flat-rate pricing built in.
FieldEdge scores higher overall at 7.5/10 vs 6.5/10. FieldEdge is the pick for shops that depend on QuickBooks and need flat-rate pricing built into their FSM tool. The two-way QuickBooks sync is genuinely better than anyone else. But you will pay per tech, and it adds up. If QuickBooks integration is not your top priority, Housecall Pro or Jobber give you more features for less money.
Connecteam
FieldEdge Rank
#23 of 30
Rank
#8 of 30
Features
5/17
Features
11/17
Starting at
$0/mo
Starting at
$100/mo
User reviews
4.6/5 (3500)
User reviews
4.1/5 (320)
What they cost
| Connecteam | FieldEdge | |
|---|---|---|
| Starting at | Free /mo | $100 /mo |
| Free trial | Free tier available | No |
| Number of plans | 4 | 3 |
What the pricing really means
At first glance, Connecteam looks cheaper at $0/month vs $100/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Connecteam wins
- Free plan for up to 10 users is genuinely functional for very small teams
- Flat pricing for up to 30 users means no per-user cost surprises as you grow
- Strongest team communication features of any tool in this category including chat, updates, and knowledge base
- GPS time tracking with geofencing works well for verifying field worker locations
Where FieldEdge wins
- Best QuickBooks integration in the FSM space, two-way sync that actually works
- Built-in flat-rate pricebook with Good/Better/Best presentation for techs
- Maintenance agreement tracking and automated renewal billing
- Strong dispatch board for managing 5-30 tech operations
Where Connecteam falls short
- Not actually field service software. No invoicing, no estimates, no dispatching, no payment processing
- No intelligent dispatching or route optimization so jobs must be manually assigned
- App becomes sluggish with high notification volume and users report syncing delays
- Premium features add up quickly and some feel limited for the price
Where FieldEdge falls short
- Per-user pricing gets expensive fast. A 15-tech shop pays $1,500-$2,250/month
- No customer portal or online booking
- Mobile app is functional but not as polished as Housecall Pro or Jobber
- No marketing tools, no review management
Who is each product built for?
Connecteam
Target: 5-50 employees
Connecteam is a workforce management tool, not field service management software. It is excellent for scheduling shifts, tracking time, and communicating with field teams, but it cannot create estimates, send invoices, or process payments. Use it if you already handle billing through QuickBooks or another system and just need to manage your crew. Do not use it if you need end-to-end job management.
FieldEdge
Target: 5-50 technicians
FieldEdge is the pick for shops that depend on QuickBooks and need flat-rate pricing built into their FSM tool. The two-way QuickBooks sync is genuinely better than anyone else. But you will pay per tech, and it adds up. If QuickBooks integration is not your top priority, Housecall Pro or Jobber give you more features for less money.
Feature comparison
| Feature | Connecteam | FieldEdge |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
Connecteam is designed for 5-50 employees, making it a strong pick for small shops. FieldEdge targets 5-50 technicians.
Connecteam starts at $0/month. FieldEdge starts at $100/month. Pricing was last verified in 2026-03-01.
Yes, Connecteam offers a 14-day free trial.
Yes, you can switch between Field Service Management tools. The main effort is migrating your data and setting up new workflows. Plan for 1-2 weeks of overlap where you run both systems.
The bottom line
Pick Connecteam if...
Deskless workforce teams that need scheduling, communication, and time tracking but handle invoicing elsewhere
Pick FieldEdge if...
HVAC and plumbing shops that live in QuickBooks and need flat-rate pricing built in