mHelpDesk
#24 of 30Field service management and scheduling software for small service businesses
mHelpDesk used to be a solid pick for small shops, but since the HomeAdvisor acquisition, development has stalled. The online booking and HomeAdvisor lead integration are nice, but Housecall Pro and Jobber have moved ahead on features, mobile experience, and support. Hard to recommend over the top competitors unless you are already locked in.
Best for
Small service businesses looking for straightforward scheduling and work order management
Company size
1-20 technicians
What it costs
Custom pricing. Contact mHelpDesk for a quote.
What's good
- Online booking lets customers schedule directly without calling your office
- HomeAdvisor integration brings in leads from their network
- Basic inventory tracking included
- Decent mobile app for field work
What's not
- Acquired by HomeAdvisor/Angi, and product development has slowed
- No transparent pricing, must contact sales
- Limited reporting compared to newer competitors
- Fewer integrations than Housecall Pro or Jobber
Features
13/17 features| Scheduling & Dispatching | |
| Scheduling | |
| Dispatching | |
| GPS tracking | |
| Online booking | |
| Invoicing & Payments | |
| Invoicing | |
| Estimates | |
| Payment processing | |
| QuickBooks integration | |
| Operations | |
| Mobile app | |
| Customer portal | |
| Inventory management | |
| Maintenance agreements | |
| Reporting | |
| Growth | |
| Marketing tools | |
| Review management | |
| AI features | |
| API access | |
Common questions
mHelpDesk uses custom pricing. Contact their sales team for a quote.
No, mHelpDesk does not currently offer a free trial.
mHelpDesk is designed for 1-20 technicians. Small service businesses looking for straightforward scheduling and work order management.
mHelpDesk integrates with QuickBooks and other popular business tools.
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