BuildOps vs Workiz
Both score 7.5/10. Compare features and pricing below.
Both score 7.5/10. BuildOps is one of the few platforms designed specifically for commercial contractors who juggle high-volume service calls alongside construction projects. It is not cheap, and implementation is complex. But if you are a commercial HVAC or mechanical shop doing $5M+ in revenue and need to manage service and projects in one system, it delivers. Residential contractors should look at ServiceTitan or Housecall Pro instead.
BuildOps 
Workiz Rank
#5 of 30
Rank
#4 of 30
Features
13/17
Features
13/17
Starting at
Custom
Starting at
$0/mo
User reviews
4.3/5 (190)
User reviews
4.5/5 (420)
What they cost
| BuildOps | Workiz | |
|---|---|---|
| Starting at | Contact for pricing | Free /mo |
| Free trial | No | Free tier available |
| Number of plans | 3 | 3 |
What the pricing really means
Workiz publishes their pricing upfront, which is a good sign. BuildOps requires you to contact sales for a quote. When a company hides pricing, it usually means the cost is high enough that they want a salesperson to justify it before you see the number. Always ask for total year-one cost, not just the monthly subscription.
Where BuildOps wins
- Purpose-built for commercial contractors which means features like multi-site tracking and project management actually work
- Extremely configurable with features that can be toggled on and off at company or user level
- Dispatch board consolidates service calls and project work into a single view
- Customer portal and CRM tools are strong for managing commercial client relationships
Where Workiz wins
- Built-in VoIP phone system with call recording and tracking. No separate phone provider needed
- Free tier for up to 2 users, so a solo operator can start at $0
- Good fit for locksmith and garage door trades that other FSM tools ignore
- AI-powered features for call scoring and lead prioritization
Where BuildOps falls short
- Pricing is opaque and significantly higher than residential-focused competitors
- Implementation costs range from $1,000 to $20,000+ with a steep learning curve
- No online booking since commercial clients do not typically book that way
- Integration setup can be challenging and training resources are limited
Where Workiz falls short
- No customer portal for clients to check job status
- Free tier is very limited and mostly useful for testing the platform
- Support can be slow during peak hours
- Interface has a learning curve compared to Jobber
Who is each product built for?
BuildOps
Target: 10-200+ technicians
BuildOps is one of the few platforms designed specifically for commercial contractors who juggle high-volume service calls alongside construction projects. It is not cheap, and implementation is complex. But if you are a commercial HVAC or mechanical shop doing $5M+ in revenue and need to manage service and projects in one system, it delivers. Residential contractors should look at ServiceTitan or Housecall Pro instead.
Workiz
Target: 1-20 technicians
Workiz stands out because of the built-in phone system. If tracking inbound calls and recording conversations matters to your business, Workiz saves you from paying for a separate VoIP service. The free tier is a nice way to test it. But if you do not care about phone features, Housecall Pro or Jobber give you a cleaner experience.
Feature comparison
| Feature | BuildOps | Workiz |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
Workiz is designed for 1-20 technicians, making it a better fit for small shops. BuildOps targets 10-200+ technicians.
BuildOps uses custom pricing (contact sales). Workiz starts at $0/month. Pricing was last verified in 2026-03-01.
No, BuildOps does not offer a free trial. You will need to contact sales or sign up for a paid plan.
Yes, you can switch between Field Service Management tools. The main effort is migrating your data and setting up new workflows. Plan for 1-2 weeks of overlap where you run both systems.
The bottom line
Pick BuildOps if...
Commercial mechanical and HVAC contractors managing both service calls and construction projects simultaneously
Pick Workiz if...
Service businesses that want a built-in phone system and call tracking alongside scheduling