FieldPulse vs ServiceTitan
ServiceTitan scores 8.4/10 vs 7.5/10. Best for: HVAC, plumbing, and electrical shops with 15-500 techs that need dispatch, pricebooks, marketing ROI tracking, and per-tech reporting.
ServiceTitan scores higher overall at 8.4/10 vs 7.5/10. Buy ServiceTitan if you run 15+ trucks and want dispatch, marketing, pricebooks, and reporting in one place. Skip if you have under 10 techs, because you will spend $36K/year on features your office manager never opens.
FieldPulse 
ServiceTitan Rank
#9 of 35
Rank
#1 of 35
Features
14/17
Features
17/17
Starting at
$89/mo
Starting at
Custom
User reviews
4.7/5 (620)
User reviews
4.5/5 (850)
What they cost
| FieldPulse | ServiceTitan | |
|---|---|---|
| Starting at | $89 /mo | Contact for pricing |
| Free trial | No | No |
| Number of plans | 3 | Custom |
What the pricing really means
FieldPulse publishes their pricing upfront, which is a good sign. ServiceTitan requires you to contact sales for a quote. When a company hides pricing, it usually means the cost is high enough that they want a salesperson to justify it before you see the number. Always ask for total year-one cost, not just the monthly subscription.
Where FieldPulse wins
- Pricebooks, customer portal, GPS tracking, and inventory in one platform. You get 80% of ServiceTitan features at maybe half the price
- Support team picks up the phone and actually fixes things. Multiple owners report same-day resolution for billing and scheduling bugs
- Mobile app handles GPS-tagged time entries and photo uploads well. Field techs can clock in, attach job photos, and log parts from the truck
- Flat monthly pricing instead of per-tech billing makes it cheaper than ServiceTitan once you hit 5+ techs
Where ServiceTitan wins
- Dispatch board handles multi-day jobs and crew splits without extra workarounds. Your dispatcher can drag jobs across days and techs in one view
- Pricebook with Good/Better/Best presentation mode lets techs upsell at the door: average ticket jumps 15-25% for shops that actually use it
- Built-in marketing tracks ROI per ad source, so you know exactly which Google Ads campaign brought in that $8,000 HVAC install
- Reporting drills down to revenue per tech, per job type, per zip code. Owners running 20+ trucks live in these dashboards
Where FieldPulse falls short
- No public pricing. You have to sit through a sales demo to get a quote, which wastes time if you are just comparing options
- Interface is cluttered with nested menus. New users often click the wrong module because labels look similar
- GPS fleet tracking costs extra: roughly $30/vehicle/month through Azuga on top of your base subscription
- Multi-location management locked behind the Enterprise tier, so single-location shops pay for features they cannot access
Where ServiceTitan falls short
- Pricing runs roughly $300/month per tech: a 10-tech shop pays $36K+/year before add-ons like phone integration or marketing pro
- Onboarding takes 2-3 months minimum. Your office manager will basically have a second job during that stretch
- Annual contract only, no month-to-month. If you want to leave mid-year, you are paying out the remainder
- A 3-truck plumbing shop does not need this. You will pay enterprise prices and use maybe 40% of the features
Who is each product built for?
FieldPulse
Target: 2-15 technicians
Buy FieldPulse if you have 3-15 techs and want pricebooks, inventory, and GPS without ServiceTitan pricing. It packs a lot into one platform. Skip if you value a clean, simple interface, because the feature density makes the UI feel crowded compared to Jobber or Housecall Pro.
ServiceTitan
Target: 15-500+ technicians
Buy ServiceTitan if you run 15+ trucks and want dispatch, marketing, pricebooks, and reporting in one place. Skip if you have under 10 techs, because you will spend $36K/year on features your office manager never opens.
Feature comparison
| Feature | FieldPulse | ServiceTitan |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
ServiceTitan scores 8.4/10 vs FieldPulse's 7.5/10 in our ranking. ServiceTitan is the better pick for 15-500+ technicians. FieldPulse is better if you need hvac and plumbing shops with 3-15 techs that want pricebooks, gps tracking, and inventory without paying servicetitan prices.
FieldPulse starts at $89/month. ServiceTitan uses custom pricing (contact sales). Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
FieldPulse: No free trial. ServiceTitan: No free trial. Always test with your actual workflow before committing to an annual plan.
FieldPulse covers 14 of 17 features we track. ServiceTitan covers 17 of 17. ServiceTitan has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, FieldPulse has a mobile app. ServiceTitan does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick FieldPulse if...
HVAC and plumbing shops with 3-15 techs that want pricebooks, GPS tracking, and inventory without paying ServiceTitan prices
Pick ServiceTitan if...
HVAC, plumbing, and electrical shops with 15-500 techs that need dispatch, pricebooks, marketing ROI tracking, and per-tech reporting